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Dental Practices

Your Schedule Has Gaps.
Your System Has the Money.

The average dental practice has $500,000 to $1,000,000 in diagnosed but unscheduled treatment sitting in their software. We build AI systems that recover it — and keep the phone answered while you do.

32%
of dental calls go unanswered during business hours
Source: Reach
15%
average no-show rate — up to 30% at some practices
Source: NIH / Solutionreach
55%
of patients book with the first practice to respond within 5 minutes
Source: TrueLark (8M patient conversations)

Where Dental Practices Lose Revenue Every Day

Most dental practices aren't losing patients because of the quality of care. They're losing them because nobody answered the phone, nobody followed up on the treatment that was already diagnosed, and nobody reminded the patient about their appointment until it was too late.

Problem 01

Unanswered Calls

32% of dental calls go unanswered during business hours. When a new patient reaches voicemail, 78% hang up and call the next practice on Google. They are gone in under 10 seconds, and you never knew they called.

What We Build

AI Receptionist, 24/7

An AI receptionist answers every call with your practice name, qualifies the caller, books new patients directly into your schedule, and handles reschedules and general questions — around the clock. About 50% of booking requests come in outside standard office hours. Now every one of them gets answered.

Problem 02

No-Shows and Last-Minute Cancellations

The average dental practice has a 15% no-show rate. At some practices it hits 30%. An empty chair costs $150 to $300 per hour depending on the procedure. Multiply that across a year and it becomes one of the largest controllable expenses in the practice.

What We Build

Automated Reminder Sequences

Multi-touch reminder sequences go out by text and email at 72 hours, 48 hours, 24 hours, and the morning of the appointment. If a patient cancels, the system immediately offers to reschedule and flags the open slot. Practices that implement structured reminders reduce no-shows by 30 to 50 percent.

Problem 03

Unscheduled Treatment Sitting in the System

The average practice has $500,000 to $1,000,000 in diagnosed but unscheduled treatment in their practice management software. Patients were told they need work done, left without booking, and nobody ever followed up. That revenue is still recoverable.

What We Build

Automated Treatment Follow-Up

The system identifies patients with diagnosed but unscheduled treatment and sends follow-up messages at 3, 7, and 14 days. Each message includes a reminder of the recommended treatment, their estimated insurance coverage, and a one-tap link to book. No manual calls. No spreadsheets. Revenue your team already earned starts showing up on the schedule.

Problem 04

Patients Who Fall Off the Recall List

The average practice loses 15 to 20% of its patient base every year through attrition. Patients move, get busy, or just forget to book their next cleaning. Without a structured reactivation system, most of them never come back.

What We Build

Patient Reactivation System

Automated outreach identifies patients overdue for hygiene visits and sends personalized reactivation sequences by text and email. The message is warm, not clinical — and it links directly to your online scheduling. Structured reactivation campaigns typically re-engage 20 to 35% of recently lapsed patients.

Problem 05

Not Enough Reviews

87% of patients read online reviews before choosing a dentist. Most happy patients never leave a review unless they're asked directly and immediately after a good experience. Unhappy patients almost always do. The result is a skewed profile that costs you new patients every month.

What We Build

Automated Review Requests

After each appointment, a text goes out with a direct link to your Google profile. The message is short, personal, and sent at the exact right moment — while the visit is still fresh. No staff involvement. Every patient gets asked, every time.

From Discovery Call to Running System

We connect to the software you already use. Dentrix, Eaglesoft, Open Dental, Curve Dental — we build the integrations so nothing about your current workflow has to change.

01

Discovery Call

We spend 30 minutes understanding your current setup — what software you use, where appointments are falling through, and what your front desk is spending the most time on. No pitch, just questions.

02

System Design

We map out exactly what gets built, how it connects to your PMS, and what changes day to day. You see the full plan before we start.

03

Build and Test

We build the system, test every scenario, and make sure it behaves exactly the way we described. No surprises after go-live.

04

Go Live and Optimize

The system goes live on your schedule. We monitor the first few weeks closely and add automations as your practice grows.

What Dental Practices Ask Before Getting Started

Can an AI receptionist book appointments directly into our practice management software?

Yes. We build integrations with Dentrix, Eaglesoft, Open Dental, and Curve Dental. The AI checks real-time availability, books the appointment, and sends the patient a confirmation — all without anyone at the front desk touching it.

How does AI reduce no-shows?

Automated reminder sequences go out by text and email at 72 hours, 48 hours, 24 hours, and the morning of the appointment. If a patient confirms they can't make it, the system offers to reschedule immediately and flags the open slot so it can be filled. Practices that implement structured reminder sequences consistently reduce no-show rates by 30 to 50 percent.

What is unscheduled treatment follow-up?

When a patient is diagnosed with treatment but leaves without scheduling it, most practices never follow up. The average practice has $500,000 to $1,000,000 in diagnosed but unscheduled treatment sitting in their system. We build automated follow-up sequences that reach out at 3, 7, and 14 days with a reminder, their insurance estimate, and a one-tap link to schedule.

How does the AI handle after-hours calls?

The AI answers calls 24 hours a day. After hours, it greets the caller, collects their information, answers common questions about your practice, and either books them directly or queues a callback request for the morning. About 50% of patient booking requests come in outside standard office hours. Most practices currently have no coverage for those calls at all.

Will this work with the software we already use?

We build custom integrations for the practice management system you already have. Dentrix, Eaglesoft, Open Dental, and Curve Dental are the most common. We connect to your existing setup — you do not need to switch software or change how your team works.

How long does setup take?

A single automation like the AI receptionist or no-show reduction system typically takes 1 to 2 weeks from discovery call to go-live. A full system covering calls, reminders, unscheduled treatment follow-up, and review generation runs 4 to 6 weeks.

Ready to Fill the Gaps in Your Schedule?

Tell us what your current setup looks like and we'll show you exactly where automation makes sense. No pitch, no pressure.

Book a Free Call