35% of law firm calls go unanswered. Meanwhile, 48% of the average lawyer's day is spent on admin, not billable work. We build AI systems that handle intake, follow-up, client communication, and document drafting — so your attorneys practice law instead of running an office.
Most small law firms don't lose clients because of bad legal work. They lose them because the intake call went to voicemail, the follow-up never came, or the client never heard back after signing the retainer. These are operational failures — and they are fixable.
35% of calls to law firms go unanswered. When a potential client reaches voicemail, 42% of them won't call back — they call the next firm on Google. Responding within 5 minutes makes you 100 times more likely to connect with that lead than responding in an hour. Most firms respond in 19 minutes on average, and 42% take 3 or more days.
An AI receptionist answers every call 24 hours a day. It asks the right intake questions for your practice area, collects contact information, and schedules the consultation directly into your calendar — or sends you a complete lead summary immediately. No more potential clients choosing the firm that picked up first.
Clio's 2024 Legal Trends Report found lawyers average only 2.9 billable hours per 8-hour workday. The other 5+ hours go to scheduling, email, document prep, and administrative tasks that don't require a law degree. At $300 per hour, every hour recovered in a week adds $15,000 per year per attorney to the top line.
AI drafts your standard documents — intake packets, retainer agreements, demand letters, status letters — pre-filled from your case management data. Attorneys review and sign off in minutes instead of starting from scratch. Clio's 2025 report found 74% of near-billable legal tasks are now exposed to AI automation.
47.6% of consumers say responsiveness is their top factor when choosing an attorney. But most small firms have no systematic follow-up process — a lead fills out a web form or leaves a voicemail and hears nothing for days. By the time someone calls back, the lead has hired someone else or assumed you weren't interested.
Every inquiry triggers an immediate automated response by text and email. If the lead doesn't book, a follow-up sequence runs at 24 hours, 3 days, and 7 days — short, professional, and with a direct link to schedule. No spreadsheet, no manual callbacks, no leads falling through because your team was busy with existing clients.
80% of law firm clients report feeling uncared for by their attorney, according to a 2026 CaseStatus survey. 82% of existing clients expect a response within 24 hours. The disconnect isn't usually neglect — it's that attorneys are buried and client communication gets deprioritized. The result is churn, bad reviews, and no referrals.
The AI sends automatic case status updates, appointment reminders, deadline alerts, and check-in messages on a schedule you set. Clients feel informed and attended to. Attorneys don't have to manually touch every message. The firm looks like it has a full client services team even when it's two attorneys and a paralegal.
Coordinating consultations, depositions, hearings, and client calls across attorneys, paralegals, and court schedules is a full-time job. Phone tag to confirm a 30-minute call is a real problem at small firms. Every double-booking or missed confirmation erodes client trust — and takes your team off work that actually matters.
The AI books consultations directly into attorney calendars, sends confirmation and reminder sequences automatically, and follows up on no-shows with a rescheduling link. Integrates with Clio, MyCase, PracticePanther, and Google Calendar. Appointments get confirmed, rescheduled, and tracked without your team picking up the phone.
We connect to the practice management software you already use — Clio, MyCase, PracticePanther, Filevine, CosmoLex. Your workflow stays the same. AI handles the intake, follow-up, client communication, and document layer on top of it.
30 minutes. We understand your practice areas, current software, where intake breaks down, and what your team spends the most time on. No pitch — just questions.
We map exactly what gets built, how it connects to your case management software, and what changes day to day. You see the full plan and fixed price before we touch anything.
We build the intake system, document templates, and communication sequences — tested end to end before going anywhere near a real client interaction.
The system goes live on your schedule. We monitor the first weeks closely and expand automation as your caseload and confidence grows.
No. AI handles the repetitive administrative layer — intake calls, scheduling, follow-up sequences, standard document drafts, and client status updates. Your paralegals and staff focus on the work that requires judgment and human attention. Most firms that add AI automation report their team becoming more productive, not smaller.
The AI answers every call, asks the right intake questions for your practice area, collects contact information, and either schedules a consultation directly into your calendar or sends you an immediate summary of the lead. No more calls going to voicemail and no more potential clients choosing a competitor because nobody answered.
Yes, when implemented correctly. The AI handles administrative and communication tasks, not legal advice. Attorney oversight and review remain in place for any substantive legal work. The ABA and most state bars have issued guidance affirming that AI tools used for admin and communication are permissible under existing professional conduct rules.
We build integrations for the practice management software you already use — Clio, MyCase, PracticePanther, Filevine, and CosmoLex. You keep your current workflow; AI adds a layer that handles the intake, communication, and document tasks on top of it.
Clio's 2024 Legal Trends Report found administrative tasks consume 48% of the average lawyer's day — leaving only 2.9 billable hours per 8-hour workday. Firms using AI automation for intake, document drafting, and client communication typically recover 15 to 30 hours per attorney per month. That time either gets billed or gives the attorney their life back.
A single automation such as the AI intake system or client follow-up sequence typically goes live in 1 to 2 weeks. A full system covering intake, document automation, and client communication runs 3 to 6 weeks from discovery call to go-live. You see the full plan and timeline before we start.
Tell us how your firm currently handles intake and client communication and we'll show you exactly where automation makes sense for your caseload and practice area.
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